Printer
offline status on Windows means that the system failed to communicate with the
connected printer. Some time it happen due to poor configurations, faulty
drivers, or plenty of print jobs pending in the print queue. Many people
complain that their Brother Printer Keeps Going Offline
on Windows 7, and that can be due to many causes. So we have to start
troubleshooting the error from the scratch.
Make Sure the
Print Connections is Fine
On the first step, ensure that USB cable used to connect the printer to
the PC is not loose or damaged. If required, then replace the USB cable. And
try to unplug the USB cable and reboot the computer and the printer. Connected the
printer to a working wall socket or power strip to dismissal both possibilities. If it is a wireless
printer, then you should restart the Wi-Fi router since that may also cause
network failures making the Brother Printer
Goes Offline.
Install Latest
Printer Drivers:
If the printer driver is out of dated or is incompatible with your
Windows version, then you may have to download and re-install the latest update
of the driver from the printer manufacturer website. So check that before you
proceed to the next troubleshooting step.
Fix Brother Printer Offline
Error:
It can
work if a printer spooler settings has caused the printer offline error. If
this does not help, contact our tech support team to Fix Brother Printer Offline
error on Windows 7.
Press Windows and R keys to launch Run In that dialog box,
type services.mSc and
press Enter.
In the new window showing the list of Windows Services, scroll down and find Print
Spooler. Double-click on that to manage print jobs.
·
If spooler start up is set as Manual, then click on the drop-down
menu to change it.
·
Now, click on Start button and wait until Windows starts
the spooler service. Once it completes, click Apply button and confirm the changes.
If these
steps doesn’t work then you should move on to the next troubleshooting step
which are given below:
·
Press Windows key, and choose Devices and Printers from
the Start Menu.
·
Right-click on the printer and
select See what’s printing from
the pop-up menu.
If your printer
keeps going offline despite trying all these solutions, get in touch with our
technical support team to troubleshoot the issue. Call us on our toll-free
number which are given below: USA/Canada: (+1) 8884800288 & UK: + (44) 800 041-8324
If you are facing issue with your brother printer is not working, paper jam, brother printer driver help any issue related to brother printer support. Directly call our brother printer support phone number @ +1- 844-636-0656 or Visit our website 800pcare.com
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